Stillpoint Country Manor

Reviews

• "Fail - wedding night "

  09 January 2017

  "We requested the room be prepared for our wedding night and this was done well. 100% However, despite informing the staff I would arrive late (upon collection of the room key earlier in the day on..."

• "Extremely disappointing"

  26 December 2016

  "What a horrible experience. Venue has potential but with no training and lack of management will never support or recommend. Book dinner for Valentines. Had to look for someone to seat us. No welcome..."

• "Stillpoint Manor U Rock!"

  28 November 2016

  "I wouldn't mind coming back for more days.<br/><br/>Thanks very much for the hospitality I would recommend my friends and family to visit your lodge."

• "Lovely Romantic Getaway"

  23 October 2016

  "What a lovely Boutique hotel. They had beautiful rooms, friendly staff and a tranquil environment. The staff went out of their way to make us feel special. We had dinner in a private garden, with..."

• "Misleading presentation of venue"

  22 October 2016

  "For a four-star rating this place is just flat out lying to customers! Just a few hangups I had: No staff in uniform (in fact some might just as well have come from the street with scary tatoos..."

• "Pamper Package"

  18 October 2016

  "Had a lovely evening with snacks and a massage in the afternoon. A lovely dinner and breakfast the next morning. Staff went out of their way to make you fell special. Our dinner was served on our..."

• "Pamper package"

  06 October 2016

  "My wife and I really enjoyed our stay at Stillpoint. The room was really nice. The staff was very friendly and went out of their way to make us feel at home. The massage was out of this world. the food was excellent. Will definitely go back."

• "Luxury plot between Fourways and Lanseria"

  21 July 2016

  "This modern and stylish manor is located about 10 min from Lanseria and Fourways. Tucked away from traffic noise. Restaurant, bar and pool on premises. Caters for conferences and weddings. Very..."

• "Great wedding and stay at Stillpoint"

  10 July 2016

  "Our wedding at Stillpoint was fantastic. Really special place, where the staff and management really try to make your stay memorable. Rooms are big and luxurious. Breakfast is a delicious buffet and..."

• "The Best Example of South African Hospitality"

  24 June 2016

  "Stillpoint was the perfect choice for my business trip. The minute you arrive at the gate at Stillpoint, you are welcomed by smiles and heartfelt hospitality and the adventure only gets better from..."

• "Difficult to rate"

  31 March 2016

  "If you go to this establishment go with low expectations and you will be pleasantly surprised. The friendliest staff that I have ever encountered and the food is fantastic. The resort itself needs a..."

• "Charming, but needs attention"

  24 March 2016

  "We went for a romantic night away on a special deal. This included a 3 course dinner and breakfast the next morning. Previous reviews mentioned friendly staff and this started from the moment we..."

• "Maxim de Wit"

  19 January 2016

  "Stillpoint is in dire need of maintenance in a few areas on the property. The rooms are generally nice and the service and food is very good. 800m fair gravel road to get to Stillpoint. Conference..."

• "Birthday outing"

  17 January 2016

  "Visited Stillpoint December 2015. Nicolene was most helpful n professional with amending dates for our visit due to unforseen circumstances clashing with originally booked dates. The man (sorry can't..."

• "I'd give them 5 for effort...."

  15 January 2016

  "I have to agree with the previous review that it does not quite look like it does on the photo's. Over all not bad but I must admit I expected a little more. I booked a suite room (12) and although..."

• "okay"

  16 December 2015

  "The place does not exactly look like what you see on the Internet. ..very disappointing.The food is nothing to write home about.Our snack platter on 'arrival' almost came an hour late. The options..."

• "Incredible Experience"

  08 December 2015

  "Staff at still point were exceptional. Made us feel special and very welcome. Food and service was impeccable. The rooms were really well put together and beautiful. Would like to say a special..."

• "Fantastic getaway from the city"

  19 October 2015

  "My fiance' booked this trip for my birthday and the overall experience was fantastic! The friendly guard at the gate greeted us with a big smile and welcomed us in. We enjoyed sitting by the pool in..."

• "DISAPPOINT COUNTRY MANOR"

  09 October 2015

  "When we found this Country Manor it was rated on a Top 10 romantic getaway site (top10romanticgetaways or romanticgetaways) and the email correspondence was great as they inquired about all our wants..."

• "Wedding"

  28 September 2015

  "I attended a wedding hosted by Stillpoint country manor . From the unique chapel overlooking the river, to the lovely gardens and wedding reception area, everything was beautiful and well organised..."

• "Romantic place to stay for couples"

  10 November 2014

  "We celebrated our 16th year wedding anniversary at Stillpoint and they delivered everything as romantic as possible. Would recommend Stillpoint anytime."

• "Amazed"

  03 November 2014

  "We truly felt pampered at Still point this weekend, the staff was so friendly, the food was delicious. We would definitely go back!!!Natasha"

• "I will return"

  20 October 2014

  "I have had the pleasure of frequenting quite a few boutique hotels in my life, and it is with the utmost pleasure that I recommend Stillpoint Country Manor.<br>What they may lack in professionalism they make up for in their sheer friendliness and willingness to assist. I have found many upmarket boutique hotels making your stay uncomfortable due to them constantly trying to steer focus away from theyre poor service with a hierarchy or snobbish manner, but I am delighted to say that the staff at Stillpoint do not follow the norm, they have a humbling approach and the friendliness you would expect from family. <br>Lastly if you do not find a reason to visit the Manor based on my previous statement, I would suggest visiting them purely to dine from theyre kitchen, the food we received while staying at Stillpoint was of the best I have had, and the chef definitely knows his/her way around the kitchen. All in all my verdict stands, what you get, for what you pay is more than worth your while."

• "Absolutely amazing!"

  29 September 2014

  "Thank you for making our anniversary extra special and super romantic! We loved every detail and the food was amazing!"

• "Fantastic!"

  15 September 2014

  "The food, staff and accommodation was fantastic!"

• "One of the best experiences"

  08 September 2014

  "My partner and I went to celebrate our anniversary and we received presidential treatment. Everything was perfect from the room to the service.Personal staff with a keen eye to detail. We enjoyed a fantastic massage, idyllically prepared high tea and a three-course dinner that ranks some of the best we have ever had.The personal touches such as the gifts and a private dinner by the fireplace just added something special. We wish we had stayed longer. Thank you so much!"

• "Disappointing"

  11 August 2014

  "Mediocre and disappointing. The best part about Stillpoint was the service by the waiters and security guards. The front desk staff and others we encountered could learn from them. We arrived later than planned, yet the room was not completely ready - no towels and when they did eventually arrive they were damp as were the cloth napkins at dinner. The front desk was not manned during the evening - or at least every time we went to speak to someone to help. The person who met us when we arrived didn't even know what the occasion was (why ask all these questions upfront). The massages were ok and the food was good - but there were prawns in my butternut soup despite me informing the hotel that I am allergic to all seafood. Imagine if I had eaten it. All seems stuff you can overlook but it added up for us and this was just one night. The gift was a nice touch - pity about the quality. Suggest you use better suppliers. When we left the person at the front desk never said goodbye, hope you enjoyed your stay or how was you stay nothing. Little touches that would have helped a mediocre setting."

• "Lovely experience"

  11 August 2014

  "We had such a lovely night! The room was beautiful, the staff were so friendly, the food was delicious. I'll definitely recommend it to anyone."

• ""Perfect/amazing/WOW""

  21 July 2014

  "I absolutely cannot emphasise how PERFECT Stillpoint Country Manor is. The staff were well trained and sooo friendly, the food exquisite and the room was gorgeous!! Could not find a single fault. BF and I have revived our love after our stay over here. Perfect for an intimate, romantic getaway. Will be back soon and for much longer."

• "Unkept promises!"

  22 June 2014

  "What shall I say? It was supposed to be our mummy-to-be-honeymoon-getaway, but except for beautiful rooms and a staff that stayed friendly at all times, everything that could go wrong, went wrong.In order not to publish my experiences here, I contacted the management. Except for an email which stated that one would look into the matter that very evening to get back to me asap, nothing has happened, not even after nearly a week has passed by.I am too tired and terribly ill due to the lack of sufficient heating there to share details. However, quality for money looks completely different.To end positively, the physiotherapist who came from outside to do the massages, was absolutely fantastic."

• "Romantic Getaway"

  17 June 2014

  "We really enjoyed our stay @ Stillpoint, the place is beautiful and the staff was very friendly.The service was great and the food was good I must say if I need some quality time in the future I will not hesitate to go back to Stillpoint."

• "Excellent!"

  22 May 2014

  "To Marnel and all the staff of Stillpoint Country Manor thank you for a wonderful time. I enjoyed every minute. Staff are very friendly and helpful, my room was comfortable and clean. Breakfast was great. I will most certainly recommend anyone to stay at Stillpoint."

• "Topnotch"

  28 April 2014

  "Wow! What a wonderful romantic getaway! Everyone is super friendly and helpful, from the staff at the gate as you arrive, right through. A special thanks to Rosie, Livingstone and Kenneth. The ammenities are excellent and the food divine. Will definitely go again!"

• "Excellent"

  24 February 2014

  "It was perfect, everything I hoped for. They were friendly, professional, and made the evening perfect. Thanks Denise and "Chicken" for treating us like royalty. :)"

• "Lovely getaway"

  10 February 2014

  "Was much nicer than I had expected. The food was simply divine and the surroundings are really peaceful. Staff incredibly friendly. Would definitely go back! Excellent value for money"

• "Wonderful romantic night away"

  19 January 2014

  "We had a very pleasant experience at Stillpoint Country Manor. The staff are amazing and so professional. Our private dinner experience was wonderful, the food was divine and Stillpoint really set the scene for a romantic night. The accommodation was great. It is wonderful to feel like you are out in the country yet you are 10 mins away from Fourways Mall etc. We loved it! Their one night romance package really is worth it."

• "Friendly service"

  11 November 2013

  "Very friendly and good service, Denise was very friendly and made it very special for us."

• "A disappointment"

  28 October 2013

  "My wife and I stayed at Stillpoint Manor on the 26th of October 2013 in room 12 as a birthday treat for me. We were initially both excited to spend a night away from the kids but left a little disappointed after our experience. Bearing in mind that the lodge boasts a 4 star rating, we were disappointed with the following: - On arrival at the gate I was asked by the security guard whether I had a pen on me so that I could sign my wife and I in as he did not have one himself. Petty, but not really how you would like to be welcomed at a 4 star establishment. - Our room, #12, behind the pool, had an outside patio/garden with a table and chairs. Quite nice initially, until I realised that the outside door leading off the patio opened up directly and looked straight into the back of the pool bar! This immediately erased all thoughts of us having a "romantic" dinner outside. I tried to close the door but the frame had warped such that one could not close it in the door frame. When I mentioned this to Denise I was told that she "doesn't get out here much" to have noticed the door; - I then tried to run the bath. At a good guess I reckon that it would have taken close to half an hour to have filled the bath in order to enjoy it fully. The water pressure was that low. Some small touches that I would have expected but were missing were the lack of bubble bath and candles (there were candle holders but these were empty). On the website there is a really nice picture of a bath lit with candles and filled with bubbles. At least I managed to salvage the candles left over from the massage to recreate what I saw in the pictures; - The swimming pool looked nothing like the sparkling blue pool that I saw in the pictures on the internet. Instead the pool looked as if it hadn't been cleaned for days and was most uninviting to say the least; - Service levels were not great. Whilst watching the rugby I asked for some crisps only to be brought the crisps 50 mins into the game when I had to leave. At dinner we ordered two Cokes only to have to ask the waiter to follow-up on the Cokes 10 minutes later after forgetting about them (this bearing in mind that we were the only people in the restaurant). - Dinner was good and most probably the highlight of the evening. - On check out, my wife was told that she owed the full amount of for the weekend, this after having paid the full fee prior to arriving. This was explained and a revised statement generated, still with the incorrect amount showing as outstanding. When my wife queried this again she was told that the establishment does not check their bank statements that often and didn't know whether she had paid or not. Above are some of the points the we felt detracted from making our evening out a truly special and memorable one. These may all be little things but when compounded forces one to concentrate more on the negative experiences than the positive ones. Maybe we just chose the wrong weekend to stay over at the lodge, but I would definitely not rush beck there in a hurry. With the choices available out and around Gauteng I would rather spend my time and money somewhere else."

• "Special stay"

  10 October 2013

  "We were surprised by our experience of the peace and quiet at this establishment, as it is very centrally situated. We were treated professionally by all staff at all times. The restaurant provided excellent breakfasts and dinners. We were celebrating our wedding anniversary, and were particularly impressed by the attention to detail by the staff at Stillpoint. We left, feeling we had made friends, and that we had spent much longer than just the two days we were pampered. We look forward to another visit soon."

• "Great rooms"

  02 September 2013

  "Friendly staff, great rooms."

• "Excellent experience"

  07 August 2013

  "Spent one night, the room was beautifully prepared for us, we loved it to bits. The dinner & breakfast were great, very personalised service. Absolutely, nothing to complain about."

• "Wonderful break away"

  22 July 2013

  "We spent 2 nights at Stillpoint Manor to celebrate our anniversary. We had a wonderful experience with friendly and attentive staff, delicious home cooked meals and beautiful rooms. Not much to do on the premises so it is ideal to just kick back and relax with a good book or good company."

• "Amazing"

  15 July 2013

  "I would just like to say thanks to Stillpoint and their staff for the lovey stay. It was an amazing experience and my wife loved the surprise. It was our babymoon and was perfect.Thanks again for the friendly service and the attention to detail display."

• "Very nice"

  08 July 2013

  "Very impressed with Stillpoint, the rooms, staff, service and food are all very very good."

• "Amazing"

  27 May 2013

  "Thank you for making this one of the most romantic and special evenings of my life. With a private dinner, massages and great food. Everything was just perfect."

• "Excellent experience!"

  29 January 2013

  "We enjoyed every second at Stillpoint. The staff are friendly helpful and made us feel at home the moment we arrived there. Osman and Lerato a job done excellently The owners (the Edwards)also made such and effort to make us feel pampered and comfortable. A huge thank you to everybody there we had an awesome time!!"

• "Review"

  30 April 2012

  "Had a lovely time at Stillpoint Country Manor, the staff were friendly and attentive. They made my husband's birthday feel very special, especially the Private Dinner that they organised. It was amazing."

• "Just perfect"

  02 April 2012

  "We had the best time ever! It is very private with friendly staff, great food and they went all out to make sure that our anniversary was perfect. The romantic dinner was out of this world. 'Big-up' to the chef! We will recommend this venue to anyone that needs to rekindle their romance!"

• "Thank you"

  20 June 2011

  "My boyfriend and I spent Friday night at StillPoint. We wanted to get away for a night and didn't want to travel far. I checked the net and found StillPoint and I will never regret the decision we made to go there. It was one of the best nights we have had in a very long time. Talk about relaxation. The room we were in was lovely and everything you could want was there. It was a quick escape from reality and a break from our every day stressful lifestyle. We will definitely recommend StillPoint to all our friends and we will be going back there. The staff was so friendly and helpful and tried to make our experience all the better. The food was great and the kitchen staff were also very friendly."