Alberry Cottages

Reviews

• "Very Disappointed"

  12 March 2018

  "We arrived and no one was there to welcome us. The keys were left in a box at the gate but if my husband didn't jump over the gate and spoken to another guest we wouldn't have know. There was no wood even though on the fridge it clearly states that there is one load of free wood for guest to top this off the geyser was off and we had to wait for more than an hour to be able to shower.<br/><br/>Very beautiful and clean place but was a bit disappointed in that<br/><br/>*************************************************<br/>Hi Christa<br/><br/>Thank you for your feedback as this helps us improve. Sorry that the water was not hot this is normally on a timer. I have spoken to our cleaner about checking the gezer is on for bookings. <br/><br/>As far as being available for your arrival it would help us if you would phone with an eta as requested by email.<br/><br/>Again thank you and glad you enjoyed your stay otherwise.<br/>*****************************************************<br/><br/>"

• "Wonderful, Relaxing stay over the New Year"

  09 January 2018

  "We had such a lovely time in Clarens and could come "home" to Alberry Cottages to relax in the beautiful gardens and cosy unit."

• "Hiking trails"

  15 December 2017

  "Dump, will not recommend to anyone"

• "Going home"

  31 July 2017

  "It is self catering but there wasn't one single pot to cook with, we had to use a pan to boil pasta? No bread board to cut veggies, we had to cut in a plate in order not to damage counter tops.<br/><br/>Establishment's response:<br/><br/>"Thank you for your feedback all units should be fully equipped for self catering, we will rectify this before the next booking. "<br/><br/>thanks<br/><br/>Nigel & Cheryl<br/>Alberry Cottages<br/><br/>"

• "Peaceful weekend away"

  12 June 2017

  "The unit was very comfortable and as advertized. will use them again."

• "Impressions of Alberry Cottage"

  31 May 2017

  "Adequate but not great, television not working. Lightingvery dim especially in bathroom."

• "Value for money"

  14 April 2017

  "Spacious, well-equipped, clean and comfortable. Nicely located for the town. Good value for money"

• "Walking distance to Clarens"

  03 March 2017

  "We enjoyed our stay at Alberry cottages. It is close enough to the beautiful town of Clarens that one can easily walk there and back. The garden is lovely and would be ideal for a family with kids. The kitchen had enough pots, pans, cups, etc. to use. The cleaning ladies also came in on the Saturday which was an absolute bonus."

• "A Nightmare"

  12 January 2017

  "The worst holiday I had in my whole life. At 1am ( the 8th Jan 2017) I wake up and saw there is a guy standing in front of my bed searching for valuables, I jumped our bed and chased him to the front door. Police was called in and apparently the thief had the key as I personally locked the door before go to bed. Though the loss is minimal however the experience was traumatized. Anything can happen if kids wake up and confront with the thief. Praise the Lord for the protection."

• "great stay"

  12 January 2017

  "what a lovely cosy place - very clean and well situated! stunning views"

• "January 2017"

  11 January 2017

  "We enjoyed our stay very much, everything was as they said it would be, and we will stay there again. To the owner, consider putting in a swimming pool.....that would have been very nice."

• "Family weekend away"

  13 December 2016

  "Very happy with the service we received the only thing that wasn't good was the "bed" that was claimed to be in the lounge.<br/><br/>It was a stretcher not a bed!!!!!!<br/><br/>My mother in law had to sleep on it and it wasn't comfortable at all. Friday when we arrived in asked the bookings lady if we could get a single bed. She replied she will see what she can do and call me back.<br/><br/>Until today 13.12.2016 still no phone call!!! <br/><br/>That was bad service!!!!<br/><br/>I will never sleep at Alberry Cottages again!!!!!!!<br/><br/>We left a Tommy Tippy container at the place for my 8 month daughter and also no call to say you have left it behind!!!!!!!<br/><br/>Establishment Response:<br/><br/>Hi Hein <br/><br/>Firstly thanks for your feedback and sorry that the bed did not come up to your expectations. The unit is designed for 4 people, with an extra 2 sleep ottomens in the lounge for families or groups happy to share in this way. A reduction in price per person is given when using the lounge to sleep, as was the case for your booking. <br/>I have slept on the ottoman myself and found it comfortable. We had spoken the week before and I explained the ottomen to you. After your call during the evening on Friday asking for a single bed for the Saturday night onwards, I spoke to Gareth who manages the place, but unfortunately the unit with the single beds was taken. I asked Gareth to speak to you face to face on Saturday which he did, therefore I didn't consider a phone call was necessary, sorry.<br/>I will ask the staff if a Tommy Tippy container has been found and will follow up with you.<br/><br/>I do hope that you will visit again, and again we are sorry that the bed was uncomfortable for your mother in law.<br/><br/>Regards, Nigel."

• "Lovely Weekend Accommodation"

  21 November 2016

  "Lovely cottage. Plenty of space for everyone. Enough privacy and shared space in cottage. Wonderful that it has 2 bathrooms."

• "Stay Over at Albert Cottages"

  23 October 2016

  "Very nice cottages with full self-catering facilities.<br/>Well worth staying over at these cottages.<br/>However, no-one available when we arrived, had to phone the owner who was out of town to arrange for someone to come and open for us. Upon leaving the next day they had no statement of account for us indicating what was still due (I had paid a deposit). Also no card facilities available to pay with. Please indicate this on the website, fortunately I had cash on me.<br/>On our return from Kruger Park we again stayed at these cottages. This time someone was there to open for us but the next day we had to wake the owners' son to settle the bill. Again no statement of account and this time the balance I was asked to pay was different to the first time. <br/>I think they need to sort out their admin."

• "Disappointed"

  18 October 2016

  "To the owners of Alberry:<br/> What I would recommend is that you go and stay in the unit (maybe the others too), as a visitor, not taking anything extra with you besides your food and then rate the place.<br/>1. There are a number of windows in the unit that cannot be opened because the latches have a screw missing and if the wind is blowing the windows will just swing backwards and forwards and possibly break<br/>2. The blind on the one front door is broken completely, the cords are broken/knotted if you try and let the blind down you cannot roll it up its broken!<br/>3. Two legs on the diningroom table are so wonky that one bump and the table will collapse my husband and brother-in-law were trying to secure them.<br/>4. The state of the toaster is shocking<br/>5. No oven dish we had to phone you for one no braai tools<br/>6. Broken rubbish bin lid no flap on the lid being an open kitchen the rubbish smell is not very nice whilst sitting in the lounge<br/>7. Three of the stove plates take forever to heat up I ended up cooking our meal on one plate bottom left<br/>8. The dirt around the bedroom/bathroom door handles is terrible everything needs a very good clean - a cloth and some handy andy!!<br/>9. Two toilet rolls for both toilets were provided for 5 days had to ask for more<br/>10. Service as you know didnt happen till after 11h00am on the first day only after phoning you. When you cleaner did finally arrive, my goodness, she didnt have a clue on how to put the bed together she left half the bedding on the floor, the bathmat on the chair weird!! Not good enough!!<br/>Can I make a suggestion to you that you take more interest in your units when people arrive, make sure that the entrance is clean there is just a total lack of concern and it was very disappointing for us. If I am paying over R4000 for 4 nights I expect the conditions to be up to that standard and they definitely were not. I was going to review you on TripAdvisor but see that you are not recognised on there you were lucky.<br/>Take this review and do something about it because honestly I would not recommend the unit at all.<br/>You have lovely buildings in a great location and are not promoting it well at all.<br/>We have stayed in many units in Clarens and have never had a problem at all before."

• "Wish we could have stayed longer!"

  03 October 2016

  "Alberry cottages has everything you need, regardless of how long you plan to be in Clarens. My husband and I were only in Clarens for a long weekend, but the facilities were so excellent that we wished we had booked for at least a week!"

• "Good"

  16 September 2016

  "Good.clean neat .all we needed for our stay"

• "Great"

  20 July 2016

  "<div>Alberry cottages was wonderful. My family of 5 had a great time in Clarens, it had all we needed.</div><div></div><div>Thank you.</div>"

• "Garden flat so so basic! Not 4 stars!"

  08 July 2016

  "Based on the 4 star and above ratings for Alberry Cottages, I booked the garden flat as my husband and I did not need a 2 bedroomed unit. What a disappointment! I do believe that it is misleading to advertise this unit as part of the Alberry accommodation. I managed to view the other rooms and from a glance, I am sure they are worthy of that rating - but not the flat. It was clean but so basic. Very poor lighting throughout. Furnishings very shabby compared to other units. Only one bedside light. No electric blankets even though these are listed and I had telephoned in advance to confirm this feature. Granted there were warm blankets but then why state electric blankets? Very difficult to control the water temperature in the shower. Toilet seat is loose. Although the fridge looks quite new - no shelves at all!!! No lock on the security gate even though there was a key on the keyring given to us. I accept that the advert did state that the TV available was not DSTV but honestly, the bouquet offered was dreadful.<div><br /></div><div>When one considers that the occupants of the better accommodation paid R300 a night per person and the flat was R560 for 2, it is obvious that we did not get the best of the bargain!</div><div><br /></div><div>Was so glad we only spent 1 night!</div>"

• "Look elsewhere"

  25 April 2016

  "We stayed at the cottages as 4 adults and 3 children.<div><br /></div><div>The inside of the downstairs cottage is tired and needs to be updated.</div><div><br /></div><div>Both shower heads were broken and sprayed water outside the shower unit.</div><div><br /></div><div>We were promised wood but even after contacting the cottage caretaker there was no wood delivered for the fire place.</div><div><br /></div><div>The braai was broken.</div><div><br /></div><div>There were not enough towels for the number of occupants. Although we requested additional towels they were never delivered.</div><div><br /></div><div>One of the bunk bed mattresses's had springs sticking out of the side.</div><div><br /></div><div>Although there were signs acknowledging that there were electric blankets available, they were no where to be found.</div>"

• "Alberry Cottages"

  22 April 2016

  "good place to stay, peacefull."

• "Review of Alberry cottages"

  04 April 2016

  "The Alberry cottage was excellent value for money. The only negatives we had was the lighting is very bad in the cottage and it would have been nice if there was a TV as well to pass some time!! Otherwise a great stay"

• "Alberry"

  26 March 2016

  "Great cottage, a bit noisy in the morning. Comfortable and clean. Close to town. We'll be back.<br />"

• "Feedback"

  22 February 2016

  "The rooms were cleaned during the two nights we spent there."

• "Alberry Rocks"

  22 December 2015

  "Alberry Cottages a great place to relax and get away from the hustle and bustle of the town. We enjoyed our stay and will definitely be back."

• "Comfortable stay at Alberry Cottage"

  14 December 2015

  "We stayed in the small garden flat which is very basic with basic facilities and suitable for an overnight stopover. The unit has a comfortable double bed and is spotless clean. Beautiful garden and centrally situated close to restaurants and shops."

• "Wonderful!"

  07 December 2015

  "We had a family get together here (all 8 of us) and had a great time! The little one enjoyed playing on the jungle gym and feeding the birds in the garden area. There was secure parking for all 3 cars as well!"

• "A Wonderful Venue"

  30 August 2015

  "We enjoyed our stay in the Upper Section of Alberry - it is a wonderful place.<br />"

• "Wow!"

  20 July 2015

  "Our stay at Alberry Cottages was absolutely awesome. The finishes were carefully thought out and each room had its own theme. I will definitely be back."

• "Disappointing"

  18 May 2015

  "Alberry Cottages, upstairs unit, was ok but definitely not the 4 stars it was rated with - maybe a 3 is more accurate. It is advertised as being able to sleep 6, but as 3 adults and 2 children, even this was a push. The outside areas were disappointing too. So all in all, adequate for 4 people, but definitely not 4 star"

• "Midweek getaway"

  02 May 2015

  "we had a great stay at Alberry Cottages."

• "Excellent Value for money!"

  20 April 2015

  "We loved it at Alberry Cottages. Will be back!"

• "Ideal"

  31 December 2014

  "Nice and cosy. Good interior. Close to town, not too far to walk if weather and time of day permit. House is equipped for both summer and winter visits."

• "Lovely relaxing stay"

  29 December 2014

  "The cottage is really nice and well equipped. The cottage is spacious and there is a beautiful garden. I would recommend for a family, it is very good value for money."

• "A superb experience."

  24 December 2014

  "Set in Clarens, a short drive from Golen gate, just made our two day stay out of this world. A beautiful part of the world, well away from the crowds, set in the mountains we just love. The accommodation was first class, comfortable and well equipped. Great views of the mountains.Regards, Des and Jenny."

• "Will visit again!"

  17 November 2014

  "Enjoyed our stay at Alberry. The place is beautiful, comfortable and conveniently located. Will definitely come back for a longer stay at Alberry."

• "Great"

  29 September 2014

  "Perfect place. Quiet and still within walking distance to 'downtown' Clarens."

• "Very nice"

  08 September 2014

  "We stopped over at the cottage on a Sunday night. The upstairs room was great, clean and had a nice view of the mountains. We enjoyed our stay at the cottage but I think next time we will stay longer at the place."

• "Fabulous weekend!"

  25 August 2014

  "We went to Clarens for a quick weekend away and loved our stay at Alberry Cottages. Beautiful place and very close to town. Loved the fireplace and had everything we needed. Thanks so very much. Will definitely be back!"

• "Long weekend away"

  12 May 2014

  "The upstairs cottage is very neat, with a good view and well equipped!"

• "Bliss"

  24 April 2014

  "We rented out both upstairs and downstairs and thoroughly enjoyed our stay. the place was clean and well equipped and the staff friendly. We look forward to returning in the future."

• "A weekend escape"

  09 April 2014

  "Many thanks for a lovely weekend away. The cottage was kept beautifully clean for us, and a big thank you for allowing us to check out later on our last day. It made what was a very short weekend a longer, more enjoyable one."

• "Great location with beautiful gardens"

  24 February 2014

  "Beautiful house in lovely gardens. Walking distance from everything you'd want to do in Clarens. I think that the unit sleeping 14 people is a bit optimistic, I don't think that its really suitable for more than 8-10 adults."

• "Fantastic venue"

  05 February 2014

  "My wife and I loved our stay at Alberry Cottages. This very spacious and extremely clean venue was an absolute delight. We were well received on arrival and had everything we needed at our fingertips during our stay. I would recommend this venue without hesitation."

• "A pleasant stay"

  28 December 2013

  "We had a very pleasant stay and will come back soon!"

• "Great town, nice spot"

  26 December 2013

  "A good layout for a family and close to the town centre for food and art. Well appointed kitchen. Only downside is that with two young boys we were conscious of not making too much noise for downstairs."

• "2 days in clarens"

  18 December 2013

  "We spent 2 days in Clarens, Alberry cottages was a perfect accommodation, the downstairs flat is really spacious, clean, nice and pleasant. What's more, the location is close to the centre of the town. Finally, Nigel and Cheryl are very welcoming!"

• "Wonderful and quaint"

  17 December 2013

  "Charming and comfortably furnished rooms just a short walk from the sights and sounds of Clarens! Nigel and team were very accomodating and friendly."

• "Review Alberry Cottages July 2013"

  15 July 2013

  "Really wonderful place. Worth every cent. Would go back in a heart beat."

• "Pragtige plek"

  08 July 2013

  "Dit is 'n pragtige plek. Heerlik gebly. Kan dit gerus aanbeveel"

• "Excellent accommodation in Clarens"

  30 June 2013

  "Think well-designed space,lovely log fire, warm electric blankets, well equipped kitchen, large bubbly jaccuzi, child-friendly garden, helpful but non-intrusive hosts: think Alberry Cottages."

• "Great stay"

  29 June 2013

  "A lovely place to stay to experience Clarens. Nice and very abundant accommodation - well fitted out especially for the cold winters."

• "Thank you"

  06 June 2013

  "We stayed in the downstairs unit, and enjoyed our stay tremendous. The unit is very well equipped and comfortable, and the fireplace, plunger and all the other extras added to a memorable weekend! Thank you Nigel and Cheryl."

• "Highly Recommended!"

  02 May 2013

  "We stayed there for eight nights and the place is wonderful! Very good service. I highly recommend them!"

• "Absolutely wonderful!"

  22 March 2013

  "What a wonderful stay! We stayed on the ground level; well equipped; lovely fireplace and huge garden with small play gym that our toddler thoroughly enjoyed5min walk to town. Wish we could stay longer! Will definitely stay there again when we visit Clarens in die future."

• "Our lucky find!"

  10 January 2013

  "There is no where in Clarens we would rather stay. We walked to and from the main square. The neat, spacious accommodation and beautiful, tranquil garden made us feel that this was our home away from from home."

• "Wonderlike plek"

  29 October 2012

  "Dit is pragtig, rustig en ontspannend gewees om die naweek daar te bly. Wonderlike plek!"

• "Enjoyable"

  29 June 2012

  "Very enjoyable stay with all the neccesary items for everyday use. Appreciated the extras (electric blankets and underfloor heating). Will definately recommend to others. Thanks to Kobus for his friendliness and help during our stay."

• "Wonderful & relaxing stay!"

  02 May 2012

  "We had a wonderful stay at Alberry cottages. Very neat & tidy - everything that you might need for a self-catering holiday is there. Location is great - close walk to all the nice shops and restaurants in Clarens!"

• "Geniet"

  11 April 2012

  "Ons het die verblyf terdee geniet en sal enige tyd aanbeveel vir ander mense."

• "Great"

  10 April 2012

  "It was great, thank you. The only downside is that the hot water rAn out after one bath and then took over two hours before one could shower."

• "Great"

  16 January 2012

  "Very close to the village square, clean, neat and quite comprehensively furnished. Good value for money."

• "Lovely"

  01 January 2012

  "What a lovely place to stay. I will definitely stay there again."

• "Overnighter at Alberry Cottage"

  28 December 2011

  "Situated in the beautiful village of Clarens, we arrived at Alberry and the kids were thrilled with the DStv after being on the road for two days. The cottage upstairs was not only comfortable but very tastefully decorated, a home from home, and we have put Alberry on our return-to list!"

• "Beautiful"

  15 August 2011

  "Beautiful!"

• "Great"

  20 June 2011

  "Beautiful cottages. We enjoyed our stay."

• "A comfortable stay"

  02 June 2011

  "A lovely and spacious cottage. We were impressed with how child friendly the cottage was - even the wall plugs have safety covers on them. The dishes were washed daily which was very welcome."

• "Value for money"

  29 December 2010

  "The cottage was clean, well-equipped and value for money. We will certainly stay there in future again."

• "Absolute beautiful"

  16 November 2010

  "Thank you, it was absolute wonderful.Clean, neat and we can not complain about anything. Lots of space everywhere. Also very nice garden."

• "Alberry Cottages"

  28 September 2010

  "Lovely stay, thank you."

• "Alberry Cottages"

  06 August 2010

  "Good stay in a nice place. Friendly people and a very beautiful little town."

• "Highly recommended"

  13 July 2010

  "Excellent - we enjoyed ourselves once again!"

• "It's the best in land."

  31 May 2010

  "High standard, neat, warm and home away from home. We will definitely go back again."

• "Excellent venue"

  10 May 2010

  "Beautiful garden.Excellent venue. Kitchen very well-stocked, enough cutlery and crockery. This is one of the first venue's that I have ever stayed in that catered really well for children.The kids loved the slides and being able to run in the garden."

• "Excellent value for money."

  04 May 2010

  " A nice clean apartment (on the second floor)."

• "Excellent value for money."

  04 May 2010

  "A nice clean apartment (on the second floor)."

• "Most enjoyable!"

  23 March 2010

  "Very neat and clean."