Fawncastle Estate

Reviews

• "Good and Convenient Hillcrest Accommodation"

  04 October 2018

  "We felt well-looked after with good accommodation in our pleasant, clean and spacious comfortable executive room. Everything we needed was available there, and having breakfasts on site was a very big benefit. We were busy with relocating down to Cape Town, so we appreciated having this close-to-home temporary stay whilst our house was being packed up and cleaned. On our last morning, we had very nice cheese sandwiches as a packed lunch in lieu of the breakfast. Thank you very much Fawncastle, and also Safari, who again did an excellent job booking and arranging our stay there. We enjoyed a happy stay! From Ron and Lynda McMartin"

• "Dirty and dated"

  12 January 2017

  "Certainly not a 3 star establishment."

• "Lacking hospitality"

  19 September 2016

  "When we arrived they had only booked us down for 1 guest. The lady who booked us in was not very friendly or welcoming. Once we got our key there was no more human interaction until the lovely ladies serving us breakfast. Nothing was explained to use in terms of how to get in and out of the gate or how breakfast works in the morning. In the rooms, there was only coffee and sugar, no milk or tea. The walls are so thin you can hear when the people next door use their bathroom and there was a cold draught coming from the window."

• "Dreadful customer experience"

  23 May 2016

  "I should preface this by saying that I, in fact, never got to stay at this establishment at all.<div><br /></div><div>Upon arrival, I was greeted by a lady who informed me that it was 'overbooked', despite the fact that I had in fact booked (and payed) days before. I was sent down the road to Warrens Guest House, which is a star short of Fawncastle.</div><div><br /></div><div>In essence, I payed a four-star rate for three-star lodging.</div><div><br /></div><div>All this without even an explanation or a heads up from the manager, Rob.</div><div><br /></div><div>You would think that a customer who booked and payed in advance would - at the very least - be notified before arriving at the establishment that they would have to stay elsewhere; especially if that place is not the same standard of what was originally booked and payed for.</div><div><br /></div><div>Absolutely atrocious customer management.</div>"

• "Entirely dissatisfied"

  21 December 2015

  "Upon arriving at fawncastle estate, we were told booking was made for us at White House guest house a few streets across the road. No reason was provided as to why do we have to sleep at another guest house. White House guest house was below the standard. The decor, the bedding, the awful smell in the room as well as unclean bathroom.<div>I'm not happy with Fawncastle at all for the awful experience I had in Kzn.</div>"

• "Hillcrest Stay"

  18 May 2015

  "<p>The staff are very lovely an accommodating people. We had all we needed and the rooms were comfortable and the breakfast was plenty. There wastwo negatives though, that being the dust particles that caused a hay-fever attack that lasted the entire first night of our stay. However upon explaining this to the day-cleaner she washed out the blanket provided and this in itself made a major difference in my comfort level. The second issue was that although the air-con switched on it failed to work so the best option was to switch it off completely and use the extra blanket provided after it had been washed. But I must add that while those 2 point were not ideal, upon complaining that I myself could not sleep due to my mothers heavy snoring the keeper put me up in an empty room free of charge which was quite hospitable. All-in-all everything turned out nicely.</p>"

• "Lovely establishment"

  17 November 2014

  "Lovely establishment. We thoroughly enjoyed our overnight stay. Our room was clean and comfortable and breakfast was delicious. Thank you."

• "Good stay"

  16 December 2013

  "I needed a weekend to rest and get away from the Johannesburg rush with my girlfriend and Fawncastle made that possible with superb facilities and an outstanding room. It was beautifully quiet, the well-placed trees made for a tranquil setting and the staff were all of great help. The only downside is that we were given a family room instead of the honeymoon suite that I had booked but other than that we absolutely enjoyed our stay."

• "Lovely place"

  07 November 2011

  "Although we only stayed for one night we thoroughly enjoyed our stay. Lovely place in a lovely setting."

• "Lovely place"

  07 November 2011

  "Although we only stayed for one night we thoroughly enjoyed our stay. Lovely place in a lovely setting. Great base for exploring the Midlands and Kamberg."

• "Recommended"

  08 April 2008

  "Short, but good."

• "Fawncastle"

  10 April 2007

  "Baie dankie alles was net soos ons dit wou gehad het."

• "Fawncastle Estate"

  14 August 2006

  "Ideally located, friendly hosts, comfortable room, scrumptious breakfast - in all, a great place to stay."

• "Weekend 7 - 8 April"

  18 April 2006

  "Its good value for money, nice and quite place in beautul surroundings. If in DBN It will be my first option"

• "Fawncastle 24 Dec.2005 to 30 Dec.2005"

  02 January 2006

  "The Fawncastle Estate was a true relaxing and wonderful experience.The breakfast (variety) was fantastic,the rooms were very clean kept cleaned at all times,the staff truelly professional.I am going to recomend this establishment to my family and friends.The environment was very safe and tranquil,it is really a castle for a 3 star rating."

• "Fawncastle 24 Dec.2005 to 30 Dec.2005"

  02 January 2006

  "The Fawncastle Estate was a true relaxing and wonderful experience.The breakfast (variety) was fantastic,the rooms were very clean kept cleaned at all times,the staff truelly professional.I am going to recomend this establishment to my family and friends.The environment was very safe and tranquil,it is really a castle for a 3 star rating."

• "A Welcome Stay"

  28 November 2005

  "We enjoyed our stay, the place was stunning and we felt very welcome.Breakfast was good."

• "A Welcome Stay"

  28 November 2005

  "We enjoyed our stay, the place was stunning and we felt very welcome.Breakfast was good."

• "Working trip - Worked well!"

  30 May 2005

  "Easy come easy go. Secure, very friendly, comfortable and secure."

• "Working trip - Worked well!"

  30 May 2005

  "Easy come easy go. Secure, very friendly, comfortable and secure."