The Kings Lodge

Reviews

• "No highlight"

  03 September 2020

  "The Kings Lodge said that they did not have our confirmed booking. However they made a plan. We were only given towels for one guest and needed it for two and reception was closed when we realised. When there was load shedding, we sat in the dark. No candles were provided. Thee was not enough crockery for two guests. We were not impressed with our stay"

• "Good clean accommodation"

  15 July 2019

  "Accommodation was good clean and peaceful. Location was good as close to Mosiak centre. The only disappointing factor was booking stated "includes B&B" however upon arrival we were told that breakfast was not included and it would cost R70pp should we want it. Booking was done with Travelstart and if no breakfast was included it should not state so. Overall however good clean and price was okay."

• "No Reservation Upon Arrival, But Customer Service Excellent"

  04 December 2018

  "Upon our arrival at Kings Lodge, we were told there was no confirmation of a reservation made through SafariNow. Luckily, I had brought my email confirmation and proof of payment of the deposit. We were just in time, as the last room had been promised to another gentleman, but he had not paid any deposit, so they gave the room to us. I'm not sure who dropped the ball on my reservation, SafariNow or the management of Kings Lodge, but it was handled very professionally and courteously by all the staff. They even checked us into the room without making us pay the balance. We only paid the balance upon our departure, which is very unusual. They went over and above to make us feel welcome. The place was beautiful and well maintained, with gardens and two pools, and the rooms were clean and inviting. Perhaps only a little more attention to detail could be improved. Our room only had one towel, and the ceiling fan and bedside lamp bulbs were burnt out. However, upon informing them, they were quick to rectify everything. I would definitely recommend Kings Lodge to anyone, and will stay there again when returning to the Joburg area. Very quiet and relaxing atmosphere! Thanks for a lovely stay!"

• "Accommodation"

  23 April 2018

  "Well appointed, clean and staff very welcoming.Only suggestion is that the staff when preparing the room for the guests should be checking that everything is in good working order and if there is anything that needs attention that person notifies the maintenance team of anything that needs attention. Such as lights/bedside lamps that are not working. All these should be checked on a daily basis."

• "mixed feelings"

  13 April 2018

  "The size of your TV set in the room is too small...and in the bar area, your TV set is obsolete...who would want to sit there and watch TV on that screen in this day and age!!! modernise...The quality of your lighting is substandard and does not meet with Health and safety standards, it is well below the acceptable standards and mostly harmful to your clients and workforce. It does present a good image....modernise...one cannot conduct business and communications in the dark.(even during the day your front area/desk is dark.Your personnel were friendly, attentive, helpful and accommodating, nothing was a problem.The Location was perfect in terms of access and proximity to where I was conducting business.Thank you"